About these terms

These terms govern your use of this website and any goods or services you buy from Fireplaces & Interiors of Kent, Unit 4b, Geerings Business Centre, Chart Road, Ashford, Kent, TN23 1EP. Email: info@fireplaces-interiorsofkent.co.uk. Tel: 01233 642654.

Using our website

The content on this site is for general information. We aim to keep it accurate and up to date but cannot guarantee it is error-free. Product availability, prices and specifications may change.

Quotes and pricing

Prices and installation estimates given on the site or in quotes are indicative. A firm price is confirmed in your written quotation. Installation costs can vary depending on your property and product choice.

Orders and payment

When you place an order we will confirm acceptance in writing. Payment terms are as set out in your quote or at checkout. Goods remain our property until paid for in full.

Delivery, installation and surveys

Where installation involves work behind or around existing structures, there may be elements we cannot see in advance. If we uncover anything unexpected, we will discuss all options with you before proceeding.

Returns and cancellations

Your statutory rights to cancel and return goods apply. Bespoke or made-to-measure items may be non-returnable. Please contact us to discuss any issue.

Warranty and aftercare

Manufacturer warranties apply to appliances supplied. We provide aftercare guidance and help with registering products and common queries.

Liability

Nothing in these terms limits our liability where it would be unlawful to do so. Otherwise our liability is limited to the value of the goods or services supplied.

Contact

Fireplaces & Interiors of Kent, Unit 4b, Geerings Business Centre, Chart Road, Ashford, Kent, TN23 1EP. Email: info@fireplaces-interiorsofkent.co.uk. Tel: 01233 642654.