Who we are

This website is operated by Fireplaces & Interiors of Kent, Unit 4b, Geerings Business Centre, Chart Road, Ashford, Kent, TN23 1EP. Email: info@fireplaces-interiorsofkent.co.uk. Tel: 01233 642654.

What information we collect

We collect information you provide when you contact us or place an order — typically your name, email address, phone number, address and the details of your enquiry or purchase. Our web host and analytics tools may also collect standard technical data such as your IP address and browsing activity.

How we use your information

We use your information to respond to enquiries, provide quotes, fulfil and deliver orders, provide aftercare, and to operate and improve our website. Our lawful bases are your consent, the performance of a contract, and our legitimate interests in running our business.

Sharing your information

We do not sell your data. We only share it with trusted suppliers who help us deliver our services (for example payment processors, delivery partners and our website host), and where required by law.

How long we keep it

We keep your information only as long as necessary for the purposes above and to meet our legal and accounting obligations.

Your rights

You have the right to access, correct or delete your personal data, to object to or restrict its processing, and to data portability. To exercise these rights, contact us at info@fireplaces-interiorsofkent.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Contact

For any privacy questions, email info@fireplaces-interiorsofkent.co.uk.